Case Manager - Headwaters Executive Program

Company: Hanley Center Foundation Inc
Location: West Palm Beach
Posted on: October 23, 2024

Job Description:

Hanley Foundation, a West Palm Beach-based non-profit organization that aims to eliminate addiction through prevention, treatment, advocacy, and recovery support, seeks a dedicated and compassionate Case Manager for our Executive Program, Headwaters. The Case Manager's primary objective is to prepare patients to maintain recovery post-discharge and develop a care plan that meets the patient's needs and lifestyle. In this role, you will coordinate and facilitate patient continuing care in collaboration with clinical teams. You will develop a written care plan for each patient assigned to you at Hanley Foundation in cooperation with the Patient, the Patient's Family, the Primary Therapist, and the Referent. As a Case Manager, you will be a vital team member, providing personalized care and support for our patients. This position is scheduled for Monday through Friday, 8:00 AM to 5:00 PM.Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.Duties & Responsibilities:

• Assess, plan, link, monitor, and advocate for the most appropriate services for each client.
• Learn and utilize Evidence-Based Practices.
• Provide case management services as needed for each client.
• Complete and submit required documentation within specific time frames.
• Attend monthly supervision.
• Attend mandatory training and meetings.
• Available to accommodate clients' schedules, including evenings/weekends.
• Serves as a liaison for the client, family, referral source, and other social service agencies.
• Facilitate timely communication regarding discharge placement between patients, their families, the professional relations team, the referent, and the referring facility.
• Coordinate all outbound travel arrangements.
• Coordinate and work with the multidisciplinary team daily to effectively determine the best possible patient care.
• Advocate for our patients, guiding families to the right resources and solutions in the community with integrity, knowledge, and compassion.
• Maintain working knowledge of Medicare, Medicaid, and private insurance company coverage for referred products and services.
• Participate in and complete discharge assessments, complete follow-up phone calls in a timely manner, and provide referrals/ data according to the patient's needs.
• Represent Hanley Foundation by coordinating potential referrals with the Admissions Department.
• Make follow-up calls 24 hours after discharge (including on weekends).
• Document discharge discussions.
• Make and document Alumni calls (ongoing).
• Generate and accept calls from Alumni who may need support and assist them by connecting them with internal and external resources, as appropriate.
• Work collaboratively with the professional relations officers and clinical team.
• Be responsible for protecting patients' health, safety, and welfare.
• Ensure the privacy and confidentiality of all patients and their records.
• Complete duties in a professional and timely manner.
• Report all alleged incidents of abuse or neglect following all state standards, accrediting bodies, and Hanley Policies & Procedures.
• Ensure patient records/documentation is accurate and prepared promptly.
• Uphold all Hanley Foundation Policies and Procedures.
• Other duties as assigned.Knowledge/Skills/Abilities:
  • Ability to recognize and understand a senior population's physical, functional, social, and emotional needs.
  • Ability to network and interact with the recovery community at a local, state, national, and international level.
  • Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
  • Must be computer literate and be familiar with most Microsoft products and network components.
  • Must have fluid communication skills that foster teamwork and high morale.
  • Must possess a high degree of organization skills and be able to pass this information to his/her direct supervisor.
  • Ability to maintain confidentiality of all medical, financial, and legal information.
  • Must be thoroughly familiar with and be able to demonstrate knowledge of the principles and programs of the various 12-step fellowships.Education/Experience/Qualifications:
    • Bachelor's degree in healing arts preferred.
    • Previous experience working in a treatment facility is required.
    • A sound knowledge of the teaching of the 12 Steps of Alcoholics Anonymous is preferred.
    • If in recovery, one (1) year of continuous sobriety is required.Benefits:
      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Disability Insurance (employer-paid)
      • Life Insurance (employer-paid)
      • Eligible for medical, dental, vision, disability, and life insurance on the first of the month following the hire date
      • Paid Time Off (15 days for first year, 20 days for 1-3 years)
      • Eleven Paid Holidays
      • 401(k) & 401(k) Matching
      • Health Savings Account & Health Savings Account Matching Hanley Foundation provides equal employment opportunities to all employees and applicants. The company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Hanley Foundation is a Drug-Free Workplace. Job applicants who receive a conditional offer of employment are required to undergo drug screening.Company Website: www.hanleyfoundation.org
        
        Compensation details: 53000-53000 Yearly Salary
        
        
        
        PIcff364ab08cb-37248-35762371

Keywords: Hanley Center Foundation Inc, Kendall , Case Manager - Headwaters Executive Program, Executive , West Palm Beach, Florida