Facilities Cleaning Specialist (Royal Caribbean International)

Location: Miami
Posted on: November 1, 2024

Job Description:

Combine your experience and sense of adventure by joining our exciting team of employees working onboard our ships at sea.

Royal Caribbean International is looking for inspired global professionals who believe in success through commitment and pride to join our expanding family. As an industry leader in service and innovation, we provide a working environment that fosters career growth and development for our onboard team members. With a fleet of innovative cruise ships, each offering guests a premium vacation experience, there are almost countless opportunities to join us at sea.


Position Summary:

As Facilities Cleaning Specialist, you will be serving with a world-class team. You will be responsible involved in the overall public/crew areas cleaning function onboard the vessel, focusing primarily on quality of operations. In addition, you will have the opportunity to travel the world while working for a top global employer of choice.



Responsibilities:

* Supports the Facilities Manager in the general administration. Supervises the public/crew areas cleaning function with a staff of Cleaners, Pool Attendants, and Horticulturists. Manages the assignment of duties, responsibilities and workstations to employees. Observes and evaluates employees and work procedures to ensure quality standards and service is met.

* Mentors, develops and provides on-the-job training to subordinates to strengthen their current performance and preparation for future advancement as well as executes directives deemed appropriate by the Facilities Manager. Utilizes and administers the disciplinary action process through coaching and counseling to improve performance or termination of employment.

* Reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations. Reviews working hours and overtime to maintain the efficiency of the operation without exceeding budgetary constraints. Reviews requisitions estimates for product replacements, supplies, purchases, etc. and forwards to the Facilities Manager for final approval. Actively seeks out opportunities to reduce costs while maintaining standards of quality and service.

* Monitors all cleaning processes in the public and crew areas. Inspects cleaning preparation to maintain quality standards and sanitation regulations with regard to public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. for the facility function. Completes all hygiene sanitation logs and ensures all USPH procedures pertaining to the Facilities cleaning function are followed according to the regulations.

* Supervises the operation of the H20 Zone, Adult Pool Deck, and all open deck spaces.

* Provides and monitors the Guest Service Standards on open decks, including the supervision of the cleanliness and maintenance of open decks, enforcing GVP, monitoring the Deck and Chair and Towel Programs, and monitoring the venue music on all open decks. Works with the Cruise Director, F&B Manager, Facilities Manager and Staff Captain to coordinate all open deck operations to ensure an optimum guest experience and safety in the open deck areas.

* Works with the Cruise Director, F&B Manager, Facilities Manager and Staff Captain, and Bosun to coordinate the scheduling of opening, closing, cleaning and maintenance of all pools, Jacuzzis, solarium, open deck areas.

* Understands Flowrider and Sports Deck policies and procedures.

* Manages the luggage handling process during embarkation and debarkation.

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