City Lead - Miami

Company: Base
Location: Miami
Posted on: November 6, 2024

Job Description:

The Role: We're searching for an energetic and visionary City Lead to spearhead the planning and execution of a diverse range of curated events - from exclusive breakfasts and dinners to lively happy hours and outdoor adventures. As a City Lead, you will be responsible for acquiring rare and hard-to-reach partners, negotiating deals for Base Social events, and leading a team to excellence in event execution and member satisfaction. Your strategic decisions will help shape the long-term success of Base by creating and maintaining a network of top-tier venues and partners that our Members will love.Your responsibilities include---

• Acquiring Exclusive Partnerships: Build and maintain relationships with rare, high-quality restaurant partners and other luxury venues that align with Base's vision.
• Negotiating Deals: Act as the key negotiator for the city, securing beneficial terms for local partnerships while upholding the high standards that Base is known for.
• Public Presence: Be the face of Base at events, where you will ensure events are seamless and Members feel connected.
• Partnership Deals: Lead the acquisition of local partnership deals that offer exclusive benefits to members and elevate the quality of our events.
• Team Leadership: Manage a team dedicated to delivering excellence in event coordination and customer success, continuously pushing them to meet and exceed standards.
• Member Feedback: Regularly meet with members to gather insights and feedback to improve Base's offerings, ensuring our product evolves with the needs of our community.A typical day could look like---Partner Outreach: Begin your day by visiting potential restaurant and venue partners, scheduling in-person meetings, and building rapport with high-end venues that align with Base's elevated standards. Expect to spend a few hours in back-to-back discussions, negotiations, and site visits, ensuring you're continually expanding Base's partnership network.Team Check-ins & Event Prep: Mid-morning, you'll meet with your team to review the logistics for upcoming Member events. Whether it's finalizing guest lists, coordinating with venue staff, or confirming that all event elements are in place, you'll be deep in the details, making sure your city's operations run smoothly.Negotiating Partnership Deals: In the early afternoon, you'll move on to negotiating and finalizing deals with partners for upcoming events. Whether on-site at a luxury venue or at a partner's office, your job will be to lock in terms that deliver the exclusivity and quality Base members expect, ensuring mutual benefit for all parties involved.On-Site Event Presence: As evening approaches, you'll shift into event mode. You'll spend significant time on-site at Base Socials, Explores, or other events, ensuring everything runs flawlessly. You're not just overseeing the logistics-you're greeting members, troubleshooting any issues, and making sure the experience reflects Base's high standards.Member Engagement: Between events, you'll regularly meet with Base members, either at a partner venue or over coffee, listening to their feedback, understanding their preferences, and gathering insights on how to improve the product. This information will be key to refining partnerships and ensuring that your city's offerings meet and exceed Member expectations.Late-Night Follow-ups: After a long day, you'll often wrap up with late-night follow-ups, responding to partners and members, reviewing event success, and prepping for the next day. This role is fast-paced and demands flexibility, with long hours often stretching into evenings or weekends to meet the demands of a high-end, service-driven business.On a weekly basis, this could include---Multiple Events Per Week: You'll attend or oversee at least 2-3 major events weekly, being physically present to ensure flawless execution and high member satisfaction.Strategic Partner Meetings: Several days each week will be dedicated to external meetings with potential and current partners, focusing on cultivating long-term, high-value relationships.Team Leadership & Development: At least 1-2 team meetings per week to evaluate performance, provide guidance, and strategize on improving event quality and member engagement.You are perfect for this role if---You are a relationship-driven leader who knows how to blend strategy with execution. You thrive in a fast-paced, high-standard environment and are always looking for ways to improve. You are:
  • Relationship-Driven: Proven ability to build and maintain strong connections with high-quality restaurant partners, luxury venues, and local stakeholders.
  • A Strategic Thinker: Focus on long-term goals, ensuring the growth and improvement of Base by bringing in venues and partners that elevate the brand.
  • A Strong Negotiator: Expertise in negotiating partnerships that not only align with Base's high standards but also provide value to both parties.
  • Standards-Oriented: An eye for quality and luxury, with experience in maintaining elevated standards. You are constantly looking for ways to push your team to aim higher.We'd love it if you have---
    • Proven Experience: At least 5 years of event planning and coordination experience, preferably within the luxury hospitality industry.
    • Organizational Expertise: Strong organizational skills with a keen eye for detail, ensuring every aspect of events is executed to perfection.
    • Local Knowledge: Deep understanding of your city's culture, venues, and event landscape, allowing you to cultivate top-tier partnerships.
    • Multitasking Ability: Capacity to manage multiple projects simultaneously, balancing event planning, team management, and member engagement.
    • Exceptional Communication: Excellent communication and interpersonal skills, enabling you to build strong relationships with partners, members, and your team.
    • Strong Work Ethic: A commitment to providing exceptional service and pushing for higher standards in every aspect of your role.
    • Flexible Schedule: Willingness to work a flexible schedule, including nights and weekends, to meet the demands of on-site event management.
    • Mobility: Ability to drive and commute within your city, ensuring you can be on-site for meetings, partner visits, and events.You'll love working at Base because---At Base, we offer more than just a job; we offer the opportunity to be part of something special that is changing how people experience their cities. When you join us, you'll enjoy:
      • Impactful Work: Play a direct role in shaping the member experience in your city and creating a community around luxury and quality.
      • Collaborative Culture: Work closely with a passionate team dedicated to pushing boundaries and delivering top-tier experiences.
      • Learning & Growth: Opportunities for professional development, mentorship, and growth as we continue to expand into new markets.
      • Flexibility & Autonomy: Own your city's success, with the freedom to innovate and make impactful decisions.
      • Exclusive Access: Be part of a team that regularly interacts with top-tier venues and members, offering you the chance to experience the luxury lifestyle firsthand.In this role, you should expect to be offered:
        • Bonus eligibility based on Member feedback and retention
        • Meaningful equity
        • Medical & Dental Insurance
        • Other perks focused on growth and developmentAs a City Lead, you will be at the forefront of Base's expansion in your city, forging relationships with high-end restaurants, local partners, and our community of Members. If you thrive on building relationships, are a strategic thinker with a talent for negotiation, and have a passion for luxury experiences, we'd love to hear from you!
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Keywords: Base, Kendall , City Lead - Miami, Other , Miami, Florida