Customer Service Representative- Specialty Coatings

Company: Painters Supply and Equipment Co.
Location: Miami
Posted on: October 2, 2024

Job Description:

Description:BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES!Why Work for Painters Supply & Equipment?Weekends offWeekday schedule 8am-5pm401(k) program with company matchGenerous benefits package for full time employees:Medical, Dental and VisionCompany paid life and disability insurance3 weeks Paid Time OffA great work environment with career advancement opportunities!The Customers Sales Representative of Specialty Coatings will be responsible for performing customer service activities within an office/warehouse environment by handling incoming orders, fielding customer calls, and proactively calling preferred end-user customers. In business since 1952, Painters Supply & Equipment, Co. is a leading distributor of automotive and specialty paints, coatings, associated products and equipment in the automotive refinish and specialty coatings market. We are proud to supply our customers with world-leading products from manufacturers such as PPG, 3M and Norton. Painters Supply is seeking dedicated and talented people to help provide industry-leading service to our customers and to support our company's fast growth!Requirements:SALES/CUSTOMER SERVICEPerform Customer Service activities including telephone and email communication with customers, outside vendors, and internal employees. Process incoming Emails, Phone Calls, Quotes, and Purchase Orders to prepare the orders for our production team. Provide Inside Sales Support for our outside sales team, (helping with questions, pricing, updates, tracking information, etc).Prepare shipping paperwork for orders regarding Domestic and International shipping methods. Perform occasional warehouse work to help ensure effective delivery dates to our customers. Build and maintain relationships with outside vendors for purchasing materials for the department. Conduct self in professional manner to ensure customers' quality and service expectations are met.Process sales transactions using POS devices and Company guidelines.ADDITIONAL DUTIES:Properly dispose of waste cans and product in compliance with Company and Governmental regulations.Assist staff with periodic or annual store inventories.Special projects as assigned.PHYSICAL REQUIREMENTS:Approximately 60% of the time sitting, 20% standing, 10% walking, 10% stooping, climbing and kneeling. ADDITIONAL REQUIREMENTS:Bilingual in both English and SpanishTRAINING REQUIREMENTS:Listed below are the minimum training requirements necessary to become certified in this position.Required Courses - Right-to-Know TrainingRecommended Courses - VOC Technical Reference Course DOT Regulation Training Hazardous Waste TrainingAttend various manufacturer-training seminar and/or training schools. Seminar may be conducted after normal business hours. Training schools may require overnight travel up to five (5) days.OTHER REQUIREMENTS:Ability to work all scheduled hours as needed. If usage of employee's own vehicle is required for company business, employee must obtain appropriate insurance per Company Policy. Employee must be licensed and able to operate vehicle in accordance with state law including commercial drivers license if required. Must have acceptable driving record from State Motor Vehicle Bureau.The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees so classified. Depending on the experience, training and their development, employee may be given more discretion in carrying out their responsibilities.PI1cf8979c2e4a-25660-34470924

Keywords: Painters Supply and Equipment Co., Kendall , Customer Service Representative- Specialty Coatings, Sales , Miami, Florida